This Privacy Policy describes how Jose Hilario Realtor LLC (“we,” “us,” or “our”) collects, uses, and protects your information when you visit our website, contact us, or interact with our services, including our SMS text messaging and email marketing campaigns.

By using our website, submitting a form, scheduling an appointment, or opting in to receive text messages or emails, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Contact Information: Name, phone number, email address, mailing address.
• Property & Preference Information: Price range, preferred neighborhoods, property type, timeline, and other real-estate-related details you choose to share.
• Communication Information: Messages you send to us, call details, and your responses to SMS, email, or online forms.
• Technical Information: IP address, device type, browser type, pages visited, and similar data collected through cookies or analytics tools.

2. How We Use Your Information

We use your information to:

• Provide real estate services, including helping you buy, sell, or lease property.
• Respond to your questions, requests, and inquiries.
• Schedule and confirm appointments, showings, and consultations.
• Send transactional messages related to your real estate needs.
• Send marketing communications, such as new listings, open houses, market updates, and helpful resources, when you have opted in.
• Improve our website, advertising, and client experience.
• Comply with legal, regulatory, and brokerage requirements.

3. SMS/Text Messaging & Email Marketing

When you provide your mobile phone number and/or email address and submit a form, text us, or check an opt-in box, you may agree to receive SMS text messages and/or emails from Jose Hilario Realtor LLC. These communications may include appointment reminders, property updates, market insights, and promotional messages.

Message & data rates may apply. Message frequency may vary depending on your interactions with us.

You can opt out of marketing messages at any time:

• SMS: Reply "STOP" to any text message to unsubscribe from SMS marketing.
• Help: Reply "HELP" for assistance with our messaging program.
• Email: Click the “unsubscribe” link at the bottom of any marketing email.

Even if you opt out of marketing communications, we may still contact you with important transactional or service-related messages (for example, information about an active transaction or appointment).

4. How We Share Your Information

We respect your privacy. We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

We may share your information only in the following limited situations:

• Service Providers: With trusted vendors who help us deliver our services (such as email or SMS platforms, appointment scheduling, website hosting, or customer relationship tools). These providers are only allowed to use your data to perform services on our behalf.
• Brokerage & MLS Requirements: With our brokerage, cooperating brokers, Multiple Listing Service (MLS), or other real estate professionals as needed to facilitate real estate transactions and comply with industry rules.
• Legal & Safety: When required by law, regulation, subpoena, or to protect our rights, property, or safety, or that of our clients or others.

5. Cookies & Tracking Technologies

Our website may use cookies, pixels, and similar technologies to improve your experience, analyze site usage, and help us deliver relevant ads. Cookies do not typically contain personally identifiable information, but they may be linked to other data we store about you.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

7. Children’s Privacy

Our services are intended for adults involved in real estate decisions. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

8. Your Choices & Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete information.
• Request deletion of your information, subject to legal or contractual obligations.
• Opt out of marketing communications at any time.

9. Third-Party Links & Tools

Our website may include links to third-party websites or tools (such as IDX home search platforms, mortgage calculators, or social media). We are not responsible for the privacy practices of these third parties. We encourage you to review their policies separately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make updates, we will revise the “Effective Date” at the top of this page. Your continued use of our site or services after changes are posted means you accept the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact: